818-483-4163 INFO@RSETECH.COM

being prepared

lose your data, lose your business
In business, it’s best to plan for the worst and hope for the best. When it comes to your computers it’s expect the worst and be prepared to act when the worst happens.
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Disasters happen in all shapes and sizes.  A fire, flood or earthquake could destroy your business location and close your business.

Other disasters, which may seem small, will also cost you your business. Your data is your business’ most valuable possession. If you lose all or some of your customer information, accounting files, work documents or  business plans your in trouble.  If you are able to recreate your data, which is very difficult, you may have to close your doors for days or weeks, and you’d still lose your business.

What causes data loss?

Major disasters like those listed above will definitely cause data loss.  But computer failure, malware and ransomeware, malicious intent and human error, among others, can cause catastrophic data loss.  If you can’t get your computers back up and running in just a few days it will affect your business’ future.

Planning for Disaster

Every computer system and network are at risk. Your business depends on how well you minimize your risk and plan for the recovery from a disaster.

  • The average Small and Medium Business experiences at least 3 outages or data loses per year.
  • 70% of companies have no disaster plan in place.
  • An estimated 25% of businesses do not reopen following a major disaster. A large percentage of these are due to loss of business data.

To be protected you must have a well designed and tested plan to protect your hardware, software and data in addition to a plan of recovery.

  • You may have a local data backup plan, but what if your building burns down? Do you have an off-site copy of your data.
  • If your servers or computers completely fail do you have the ability to replace them in days and recover all data immediately?
  • Do you have protection against threats from both inside and outside your business?

RSETech can design and implement a disaster prevention and data recovery plan to minimize the effects of any level of disaster and get you business back up and running.

Remote Monitoring and Management - RMM

What is RMM? It is a tool that is used to monitor each computer at your business 24 X 7 and using that information, better manage the state of your computers. By checking a dashboard, RSETech sees the status of the critical and important aspects of each PC and, when needed, issues can be immediately remediated. More details on RMM are below – but first…

Why do you need RMM?

Ask yourself a few questions:

  • If you had a nail in your tire, would you like to know before your tire went flat?
  • If your credit card information was compromised, would you want to know before someone used that information?
  • If an earthquake were coming would you want to know before it hits?

You most likely answered YES to each of these questions. For each situation, there is a solution:

  • New cars have tire pressure monitors that will alert you if one tire is losing air before it goes totally flat.
  • There are many services that monitor your credit information and alert you if it is compromised.
  • New technology exists that monitors ground movement in high risk geological areas and alert you if there is a high chance of a quake.

All three solutions have two words in common – MONITOR and ALERT.

Now – answer this question for your computers: Would you like to know if your computers are at risk for or have an issue that can cause the computer to fail or operate slowly before it affects productivity?

Your answer should be yes – and that is what RMM does.

RMM Vs. Break-Fix

The average computer user works happily day to day never concerned with how their PC is working – until it’s not working. Then they scramble to get it fixed hoping that it won’t take long and that they haven’t lost any valuable data. This is called ‘break-fix’.

The computer breaks, you get it fixed.

Computers don’t suddenly break, they degrade over time. During this time productivity drops and the computer typically slows down. When the computer is monitored using RMM the computer status is always known and when issues start they can be resolved before they are noticed and the computer ‘breaks’.

In addition, computer update availability is monitored and security/performance patches are installed when available.

 

Get In Touch

1-818-483-4163
info@rsetech.com